"Thank you again for the time that you devoted
to my performance coaching. Your comments were both accurate and extremely helpful. Look forward to working together in the
JH, Corporate Management Instructor
DaimlerChrysler Corporation Hqtrs.
"I would be pleased to recommend this type of
training to any organization wanting up to date, relevant ideas and development of their key staff."
R. D. Power
Manager, Commercial Service
Mercedes-Benz Australia Pty. Ltd.
"Of all Doug’s attributes, the one I respect most,
is his deeply held belief in the good that can come from the development and release of human potential. Doug is a master
at helping others to translate this lofty ideal into a reality for themselves and their organization."
James W. Jackson
Focus Training, Incorporated
West Bloomfield, MI
"From the South African Team and all your 'Quality
Service Plus' students - a big thank you, and we expect you back!"
Technical Service Manager
"Doug's professionalism and work ethic is an asset
to any company looking for (training & development) skill sets. He really hit the ground running, and delivered quality training
content ahead of schedule!"
Engineering Services Manager
"Most profitable and applicable seminar I have
attended. Far superior to seminars by other companies."
Las Vegas, NV
"This was one of the most helpful classes taught
at Nationwide, and I hope that we continue the innovative training to better understand our customers. The instructor also
did a wonderful job helping me (to learn) and understand the material."
Nationwide Insurance Co.
"After 6 years, we've been talking about how beneficial
this training was and what a lasting impact it had on the people who attended this training!" We want to explore future opportunities
for you to conduct similar training in Australia."
Rod West, Field & NAFTA Service Manager, DaimlerChrysler Australia/Pacific
"Doug's course content and presentation reflects
his dedication to the internalization, implementation, and long-term achievements of his students. Doug doesn’t teach using
“flash-in-the-pan” fluff, he teaches using proven long-term success methods for positive and proactive results."
National Service Manager,
"Best seminar I have attended and participated
in during my career."
Regional Service Manager
Sterling Truck Corporation